Who we are

Eventiqa, Modhumita Bhaban, 3rd Floor, 158-160 Motijheel C/A, Dhaka, Bangladesh. Email: hello@eventiqabd.com

Our service

• Eventiqa creates digital invitations for celebrations: animated videos, print-ready cards, live invitation links and an event planner, and wish posters and videos for festivals, loved ones and businesses.
• Choosing a template, entering details and previewing are free. Clean files and links are delivered after payment.

Orders and prices

• All prices are in Bangladeshi taka (৳) and are shown clearly before you order. There are no hidden charges. Visitors outside Bangladesh see our international prices in their own currency and pay by card through Stripe; you are charged exactly the amount shown.
• Your order is confirmed once payment is complete, and a receipt is sent by email or SMS.

Delivery

Once your payment is confirmed, you get an order confirmation email with the link to your order page. Your files are made automatically and appear there to download, with your live link. This usually takes a few minutes, at most a few hours. If we cannot deliver within 72 hours, you receive a full refund.

Sur Mesure (custom design)

• A Custom design is made by hand by our design team, so the 72-hour rule above does not apply to it. You see the first design within 3 working days of payment and can ask for up to 3 rounds of changes.
• What we will make, and the refund terms, are agreed with you before work starts.

Your words and photos

• You are responsible for the names, photos, logos and text you add, and you need permission from everyone in your photos (a parent’s for any child). How we keep your information is explained in our Privacy policy. We may cancel an order that infringes anyone’s rights or is unlawful.
• Quran verses and translations are taken exactly from a trusted source (Quran.com) and cannot be edited.

Intellectual property

Template designs, artwork, animation and code belong to Eventiqa. You receive a personal licence to use your invitation for your event; you may not resell it or reuse it as a template.

Liability

We are not responsible for problems caused by internet connections or guests’ devices. Our liability is limited to the amount you paid.

Governing law

These terms are governed by the laws of Bangladesh, including the Consumer Rights Protection Act, the Digital Commerce Operation Guidelines and the Personal Data Protection Ordinance 2025.

Contact

Questions: hello@eventiqabd.com

Full refund

• If you have not received your files or link within 72 hours of payment.
• If a technical fault on our side cannot be fixed within 72 hours.
• If you were charged twice for the same order by mistake.

Free corrections

Spelling, date, time or venue mistakes can be corrected free on the live link until the event day. Making a new video may carry a small charge.

Not refundable

A change of mind after the files have been delivered, because it is a digital product made for you.

Sur Mesure (custom design)

The 72-hour rule above does not apply to a Custom design. Its refund terms are agreed with you before work starts.

How to request

Email hello@eventiqabd.com with your order number. Approved refunds are returned to the original payment method within 10 working days (card payments go back to the same card, in the same currency).